"Incivility is a bug." 🦠
A useful listen.
If you don’t hear it in full, she shares that incivility can be cured by:
✅Smiling
✅Sharing credit
✅Thanking people
✅Listening attentively
✅Ackowledging others
✅Humbly asking questions
And, answering a question you ask yourself:
💡Who do you want to be?
Once again, the small things are the big things.
A nice listen because it is so practical (actionable ideas will always have my heart💛).
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